Contact
If you have any questions please do not hesitate to submit them to the Hub, however, please note that all emails will be responded to within 48 hrs of being received.
Hours of Operation:
The Hub
Is available to support you during the following hours:
8:00 - 17:00 CET Poland/Switzerland/Germany
7:00 - 16:00 GMT UK
3:00 - 12:00 EST North America
Closed on weekends and public holidays.
If you need assistance, please reach out via email or the designated channels, and we will get back to you as soon as possible.
ProcureHUB@wander.ch – German speaking countries
ProcurementHUB@twinings.com - for UK and Poland
ProcureHubWER@twinings.com – French speaking countries
ProcurehubNA@twinings.com – for North America
General Inquiries
For general questions or support, please contact the relevant department:
Canada
twiningshub@twinings.com
France
comptabilite@twiningsandco.fr
Germany
kreditoren@wander-gmbh.de
Poland
ksiegowosc@twinings.pl
Switzerland
kreditoren@wander.ch
United Kingdom
AccountingQueries@twinings.com
United States
twiningshub@twinings.com
Invoices Submissions
To ensure proper processing, please submit your invoices to the correct email address:
Canada
ap.invoice@twinings.ca
France
facture.fournisseur@twiningsandco.fr
Germany
kreditoren@wander-gmbh.de
Poland
faktury@twinings.pl
Switzerland
kreditoren@wander.ch
United Kingdom
boughtledger@twinings.com
United States
ap.invoice@twiningsusa.com